Terms and Conditions

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THERAPY

Successful sessions rely on your commitment and motivation. When you agree to partake in your therapy sessions, you, as the client are considered “co-therapist”, which means you agree to be fully involved and committed to the process, which may include self-work if necessary. This also includes attending your sessions and being on time.

You accept that treatment is offered on the basis of the information you supply, which you represent and warrant to be complete and truthful.

Ongoing sessions will always be discussed with you and you will have the right to express your preferences regarding your treatment plan and timeframe.

You are free to end or withdraw from therapy at any time. The cost of any sessions paid for in advance but not used will be refunded on request, subject to my cancellation policy. 

SESSIONS

Your hypnotherapy session will last approximately 1 hour. Please allow yourself enough time for this.

If you are running late, please let us know as soon as possible.  We will do our best to make a full session available, but this often depends on appointments subsequent to your booking and so cannot be guaranteed. If your session needs to be curtailed due to your late arrival then the session fee remains payable in full.

CANCELLATION POLICY

We appreciate at least 24-hours notice if you need to reschedule or cancel your appointment, so that we may offer it to someone else. The charge for sessions cancelled with less than 24-hours notice will be up to 100% of the full session fee.

If you wish to cancel then please phone or email immediately.

The Company reserves the right to cancel an appointment at their sole discretion, this will only be in exceptional circumstances and as much notice as is possible will be given.  The Company shall not be liable for any financial or other consequences of the cancellation.

A “no show” will also attract a charge of 100% of the arranged fee.

REFUND POLICY

Hypnotherapy services are not eligible for refunds as the time has been allocated. However, we may offer a free session if there was an issue or concern with the session.

The hypnotherapist facilitates change by guiding the use of hypnotic suggestions. The hypnotherapist cannot control or force the client to change or do anything they do not want to do. At the end of each hypnotherapy session, the hypnotherapist will ask if the client is satisfied. If the client feels doubt or apprehension during or immediately following a hypnotherapy session, it is in the client’s best interest to communicate with the hypnotherapist as soon as possible.

If the hypnotherapist has any concerns throughout the client session, the concerns will be discussed with the client to determine the recommended course of treatment. The client has the option to take the recommendation or to not go ahead with future sessions. If the client has paid in advance for hypnotherapy sessions, the client has the option to not go ahead and the client will be refunded the amount that was paid in advance.

Although Silvolutions Hypnotherapy has had great results and continues to have such, results cannot be guaranteed and may vary based on the mindset of the client, the desire to change and the commitment to follow instructions during and after the session.

DISCLAIMER

We will always do our best to help you achieve a successful outcome to your therapy. However, you accept that an agreement to work on an issue does not mean that a particular outcome to therapy can be guaranteed. Fees are payable for your sessions and the time and expertise of the therapist, regardless of the outcome. Results may differ from person to person.

With pain management sessions, if you wish to reduce or stop any medication then medical support must be obtained. This appointment does not replace medical advice and assistance. You will be accepting full responsibility for turning the pain off, and advised to take note of any new pain, if it arises, and seek medical attention.

STANDARDS OF BEHAVIOUR
We will use best practice at all times and adhere to the standards of conduct as stated by my governing bodies.

In return by attending your session you agree to the following standards of behaviour:

• Be free from drugs and alcohol (except medication prescribed by your doctor)
• You will not harm yourself or others  or any property belonging to the Company or others.

If you demonstrate violent, abusive or anti-social behaviour, the Company reserves the right to cancel the session and any future sessions and/or treatment.